Healthy Home Planning


Build Back Smarter provides home owners and landlords in Christchurch, Selwyn and Waimakariri districts with free, no obligation, expert advice about ways to improve their homes.

Christchurch city councillor, Glenn Livingstone says, “So far we have helped more than 700 home owners better understand how they can improve their health and comfort, and lower household energy bills. It’s really easy to do – just book your free appointment online at www., or phone the council on 941 8999.”

The Build Back Smarter home assessment provides owners with an opportunity to talk with a specialist about a wide range of topics including: insulation, heating, lighting, windows and doors, draft stopping, ventilation, moisture control, water heating and other energy saving ideas.

Homeowners receive a written Healthy Home Improvement Plan that is tailored to their needs and budgets, which provides a prioritised set of recommendations for their home.

St Albans home owner, Melissa Willis, has high praise for her home assessor after booking and receiving her Healthy Home Improvement Plan.

“The assessor was superb,” she says. “He went around the house with me, giving me tips and suggestions that were really helpful. I had lots of questions that he could answer on the spot and then he provided a written summary of his recommendations. Anyone with drippy windows, cold bedrooms or high electricity bills will really benefit from this service – and best of all it’s totally free.”

Build Back Smarter assessor, Blair Magon from Smart Energy Solutions is really pleased to see landlords taking up the Build Back Smarter service. “A warm and dry rental property means less tenant turnover, fewer mould issues and lower maintenance and running costs for both the landlord and tenant.

“I am thrilled the government is considering making insulation mandatory for rental properties. Build Back Smarter can help by providing written evidence that the insulation has been checked or topped-up, and the landlord has undertaken other ways to make the home warmer.

“Many things we recommend are really simple and easy, like draught stopping around windows and doors, switching to LED lights and adjusting the temperature of hotwater cylinders. It’s also important to get the basics right, such as avoiding moisture at its source by using a bathroom extractor fan and kitchen rangehood.

“A damp home is hard to heat and leads to mould problems, but this is easily avoided by adequate ventilation and heating.”

Glenn Livingstone says the Christchurch City Council is proud to support the Build Back Smarter service along with its partners the Ministry of Business Innovation and Employment, the Energy Efficiency and Conservation Authority and the Canterbury Earthquake Recovery Authority.

“It is important people can access this reliable, free advice service while they are repairing or renovating their homes. That’s why we are providing free entry to the Christchurch Home Show being held April 1-3 at Horncastle Arena.”

Glenn encourages anyone thinking about home improvements to come along to the show and book a Build Back Smarter appointment while they are there. Or avoid the rush at the Home Show, get in early and book online today at

How it works

Build Back Smarter is a free service providing homeowners with face to face advice on making their homes warmer, drier, healthier and cheaper to run.

It provides free, expert advice about home improvements and is particularly relevant for people undertaking earthquake repairs.

You can request a healthy home assessment by telephone or by completing a booking form online. You must choose one of the providers listed:

  • Community Energy Action – 0800 438 9276
  • Smart Energy Solutions – 0800 888 766
  • AirCon NZ – 343 3049 or 0800 161 162

A friendly Build Back Smarter advisor will visit your home and help you prepare a Healthy Home Improvement Plan tailored to your needs and budget.

The advisor will give you practical and specific advice on how to make your home warmer, drier, healthier and cheaper to run.

Should you choose to undertake any recommendations funding support and product discounts may be available (special terms and conditions apply).

Your Healthy Home Improvement Plan will cover:

  • Insulation
  • Heating
  • Ventilation
  • Dampness control
  • Lighting
  • Windows and curtains
  • Draft stopping
  • Water heating and conservation


Say something!